At Ziwa Foods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide better services to you. The types of information we collect include:

• Personal Information: Name, email address, phone number, and shipping/billing address, provided during account registration, purchase, or inquiries.
• Payment Information: We collect payment details, but they are processed securely through trusted payment gateways.
• Website Usage Data: Information such as your IP address, browser type, and browsing behavior when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
• Improve our products, services, and customer experience.
• Communicate with you about your orders, offers, and updates.
• Personalize your experience on our website by suggesting products or content based on your preferences.
• Ensure the security of our website and protect against fraud.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• With trusted service providers who help us operate our business (such as shipping companies, payment processors) under strict confidentiality agreements.
• If required by law to comply with legal obligations or in response to lawful requests from public authorities.

4. Your Data Protection Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
• Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure payment processing and encrypted communications.

6. Cookies

We use cookies to improve your experience on our website. Cookies help us understand how you use our website and allow us to provide personalized features. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at:

Email: info@ziwafoods.com
Phone: +91 8891619535
Address: SN Foods, Post Box No.19, Thrissur Dist Kerala-680506,India